Tools → Calculators
Retention Calculator
CalculatorsWhat does losing customers cost you monthly? And when does your profit evaporate?
What does it mean?
Acquiring a new customer costs several times more than keeping an old one — yet most budgets go to acquisition. Churn tells you how many customers slip out the back door each month, how many riyals evaporate with them, and how long the average customer stays. This small number decides your long-term profit.
Monthly churn rate
5%
Customer lifetime
20 months
Lost monthly
4,000 SAR
Ranges are indicative and vary by industry: under 5% healthy · 5–10% moderate · above 10% high.
WarningYour churn rate 5% is in the middle range — 4,000 SAR a month and your average customer lifetime is ~20 months. Fix it before it grows.
Pin the calculation, then change the numbers and compare the two side by side.
The link carries your numbers — anyone opening it sees the same calculation