Tools Reference

Conversion Message Templates

Reference

Ready WhatsApp & email: welcome, abandoned cart, review request, win-back

What does it mean?

The cheapest sale is to a customer who already reached you. The right message at the right time (welcome, cart reminder, review request) lifts sales with zero ad spend — and it's the stage most small stores skip entirely.

What kind of message?

10 templates — swap the [brackets] for your details, and send from your store's number or official email.

Hi [customer name] 👋 Welcome to [store name]! Here's a welcome code for your first order: [code] gives you [discount]. Any question, I'm here.

WhatsApp

Subject: Welcome to [store name] 🎉 Let's start right: [discount] off your first order with code [code]. We picked our top [number] products to start with: [link].

Email

[customer name], we noticed [product name] is still in your cart 🛒 We held it for [time]. Complete your order here: [cart link].

WhatsApp

Subject: Forgot something? [product name] is waiting Your cart is saved. Finish now and get [small incentive: free shipping/small discount] if you complete within [time]: [cart link].

Email

[customer name], did [product name] arrive? 🙏 Your opinion matters and helps others — leave a quick review here: [review link]. And if anything went wrong, reply to me directly and I'll fix it.

WhatsApp

Subject: How was your experience with [product name]? A minute of your time makes a difference: rate your experience [review link]. Honest reviews are the biggest reason a new customer trusts you.

Email

[customer name], hope you're enjoying [product name]! A tip to get more from it: [usage tip]. And because you're our customer, [value] off your next order with code [code].

WhatsApp

Subject: Get more out of [product name] Three quick tips: [tip 1] · [tip 2] · [tip 3]. Goes well with [product name]: [complementary product] — [link].

Email

[customer name], we miss you 👋 It's been a while since [store name]. We're back with [special offer] valid for [time] with code [code]: [link].

WhatsApp

Subject: We saved [special offer] for you, [customer name] New since your last visit: [new 1] and [new 2]. Your return deserves it — [discount] with code [code] valid until [date]: [link].

Email
The rule: one message = one goal + one call to action + one clear link. Track which template gets more replies, and repeat it.